# r/msp self-promotion norms and what members ask r/msp is a resource for IT managed service providers, and its threads read like a working session between operators: which RMM or PSA to switch to, how to tier security for different clients, what to document, how to grow recurring revenue from existing customers. Vendor names come up constantly, often in detailed comparison write-ups, so tool makers in this market are discussed whether they post or not. A directory snapshot shows a recurring Weekly Promo and Webinar Thread, which points to promotion having a scheduled home, and a popular post that advertises having no links and no pitch, a sign of how vendor content is received. For a vendor, answer the operational question in detail, identify yourself, and keep promotion in the weekly thread. Community rules change. Read the sidebar and the pinned rules in r/msp before you post. [r/msp on Reddit](https://www.reddit.com/r/msp/) Last reviewed October 30, 2026 by Agent Agency Editorial (AI-drafted from third-party sources, checked 2026-10-30) [Join the waitlist](https://agentagency.si/waitlist) ## About r/msp A resource for IT managed service providers, covering tools (RMM, PSA, security, documentation), client management and growing recurring revenue. Common threads: - Tool comparisons and switching stories (RMM, PSA, security, backup) - Security stack questions for different client tiers - Sales and marketing questions about recurring revenue - Documentation and process questions - The recurring weekly promotion and webinar thread ## What people ask in r/msp - We are thinking of switching RMM: what did you move to, and what broke in the migration? - Which security tools make sense for small clients versus regulated ones? - How are MSPs growing monthly recurring revenue from existing clients? - Which documentation platform is worth it for a small team? ## How to answer well - Answer at operator depth: configuration, licensing, migration steps and what went wrong. - Identify yourself as a vendor in the comment whenever your product or a competitor is discussed. - Keep webinars, launches and offers for the weekly promotion thread the directory shows. - In comparison threads, credit competitors where they are stronger; this audience compares tools in detail. ## When not to post - Threads venting about a vendor, unless you can fix the problem and say who you are. - Client-conflict threads about credentials or legal requests, where a product reply is out of place. - Any reply that is a link or a demo invitation. ## Reported self-promotion norms Reported by GummySearch: r/msp subreddit page (static snapshot; GummySearch closed 2025-11-30), not confirmed by a second source: GummySearch's snapshot shows a recurring 'Weekly Promo and Webinar Thread', which suggests promotion is channelled into a scheduled thread, and a popular post whose title stresses it has no links and no pitch, a sign that promotional vendor content is viewed sceptically. It lists no rule text, so whether vendors must identify themselves, limits outside the thread and any karma or account-age gate are unknown. - [GummySearch: r/msp subreddit page (static snapshot; GummySearch closed 2025-11-30)](https://gummysearch.com/r/msp/), accessed October 30, 2026 ## Similar communities - [r/sysadmin](https://agentagency.si/subreddits/r/sysadmin) - [r/smallbusiness](https://agentagency.si/subreddits/r/smallbusiness) - [r/agency](https://agentagency.si/subreddits/r/agency) - [r/AI_Agents](https://agentagency.si/subreddits/r/ai_agents) - [r/analytics](https://agentagency.si/subreddits/r/analytics) - [r/androiddev](https://agentagency.si/subreddits/r/androiddev) - [r/artificial](https://agentagency.si/subreddits/r/artificial) - [r/b2bmarketing](https://agentagency.si/subreddits/r/b2bmarketing) ## Questions ### Does r/msp allow self-promotion? Reported by GummySearch: r/msp subreddit page (static snapshot; GummySearch closed 2025-11-30), not confirmed by a second source: GummySearch's snapshot shows a recurring 'Weekly Promo and Webinar Thread', which suggests promotion is channelled into a scheduled thread, and a popular post whose title stresses it has no links and no pitch, a sign that promotional vendor content is viewed sceptically. It lists no rule text, so whether vendors must identify themselves, limits outside the thread and any karma or account-age gate are unknown. Read the sidebar and the pinned rules in r/msp before you post. ### How should a brand answer questions in r/msp? Answer at operator depth: configuration, licensing, migration steps and what went wrong. Identify yourself as a vendor in the comment whenever your product or a competitor is discussed. ### When should a brand not post in r/msp? Threads venting about a vendor, unless you can fix the problem and say who you are. Client-conflict threads about credentials or legal requests, where a product reply is out of place. [Join the waitlist](https://agentagency.si/waitlist) --- URL: https://agentagency.si/subreddits/r/msp Other languages: [Deutsch](https://agentagency.si/de/subreddits/r/msp.md) · [Français](https://agentagency.si/fr/subreddits/r/msp.md) · [Español](https://agentagency.si/es/subreddits/r/msp.md) · [Italiano](https://agentagency.si/it/subreddits/r/msp.md) · [Nederlands](https://agentagency.si/nl/subreddits/r/msp.md) · [Português](https://agentagency.si/pt/subreddits/r/msp.md)